Our loyalty programme is simple: you collect points with every purchase. Every €1 spent on Probikeshop (excluding delivery charges) adds 1 point to your balance.

Then exchange your points for shopping vouchers, discounts or gifts.

It’s automatic. You earn points whenever you place an order.

You can then check your points balance directly in your customer account.

Every euro spent (excluding delivery charges) earns you 1 point.

You can check your points balance in your customer account. Your points appear 14 days after your purchase.

You can then exchange your points for discount vouchers or gifts.

Points expire 12 months after they are earned.

You can check your available points directly in your customer account.

If your order appears in your order history, check whether it’s been more than 14 days since your purchase.

If it hasn’t, that’s normal: your points will remain “pending” until then.

All purchases earn you 1 point for every €1 spent.

However, purchases made with a gift card do not earn points.

Your points are credited to your account 14 days after your purchase.

Until those 14 days have passed, your points appear as “pending” in your customer account.

If you return or cancel your entire order, your pending points will be cancelled automatically.

If you return or cancel part of your order, the pending points for the affected items will be deducted.

Points for the items you keep will be credited 14 days after your order.

Depending on how many points you have, you can exchange them for discount vouchers.

You can view your rewards in your customer account.

The rewards available depend on how many points you have.

So they’ll change as you make purchases ;-)

All promo codes are available in your customer account under the "Shopping Vouchers" tab.